Privacy and cookie policy

Data controller

IONE SARL, 9, Rue Louvigny, L-1946 Luxembourg, Grand Duchy of Luxembourg. Contact: contact@ione-group.com.

Data we collect

We only collect the data you send us through the contact form:

• full name;
• company (optional);
• business email address;
• subject and content of your message.

Purposes and legal basis

This data is used solely to respond to your request and, where relevant, to follow up on the business relationship. Processing is based on your consent and on pre-contractual steps taken at your request (Article 6(1)(a) and (b) GDPR).

Retention

Data is kept for as long as necessary to handle your request and then for a maximum of [to be completed] after the last contact.

Recipients and processors

Your data is only accessible to authorised staff at IONE SARL. It is technically transmitted through our hosting provider ([to be completed]) and our email delivery service ([to be completed]), acting as processors. Where data is transferred outside the European Union, such transfers are covered by appropriate safeguards (European Commission standard contractual clauses).

Your rights

Under the GDPR you have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw your consent at any time. To exercise these rights: contact@ione-group.com.

You may also lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD), 15, boulevard du Jazz, L-4370 Belvaux — cnpd.public.lu.

Cookies

This website uses no advertising, analytics or tracking cookies. Only a technical cookie may be set to remember your chosen language (NEXT_LOCALE); being strictly necessary, it does not require consent.

Should analytics tools be added, this policy will be updated and your prior consent obtained where required by law.

Security

The website is served exclusively over HTTPS and form data is validated server-side. It is not stored in a database by the website: it is forwarded by email to the authorised recipient.